Noom

Noom

By Noom, Inc.

  • App Category: Health & Fitness
  • Release Date: 2013-05-09
  • Current Version: 7.0.1
  • Adult Rating: 17+
  • File Size: 118.18 MB
  • Developer: Noom, Inc.
  • Compatibility: Android, iOS 10.3
App Ratings: 4.5
4.5
Based on 42,826 Reviews

Noom App Description

Any program can tell you to eat less and move more. Noom is different. Noom’s proven psychology-based approach identifies your deep-rooted thoughts and triggers, and builds a custom game plan to help you form healthy habits, faster. Featured in the New York Times, Women’s Health, Shape, Forbes, ABC and more, we've already helped over 45 million people worldwide build health habits and achieve their health goals. People who use Noom lose an average of 18 pounds in just 16 weeks! 78% keep the weight off for over a year. Learn how to navigate your environment, challenge your thoughts, master your triggers, and overcome any barrier that might come your way. Whether it's emotional eating, cravings at mid-day, difficulty with social eating, or a sweet tooth, Noom's scientifically backed-solution will help you create a plan to overcome any obstacle and practice healthier habits until you've mastered them! What you get: - Scientifically-proven psychology approach to “trick” your body into building healthy habits, faster - Flexible coaching designed to help you set and achieve your short- and long-term goals, and provide you with as much daily support and accountability you need -- you decide! - Personalized feedback from your coach based on your in-app activity and progress - Tools to track your weight, food, exercise, blood pressure, and blood sugar all in one place - Interactive content with over 250+ new articles, including choose-your-own adventure style guides to apply our #PsychTricks into your daily life, seamlessly - Smarter technology to identify your challenges in real time and keep you on track - Custom meal + workout Plans available to take your progress to the next level - Our most comprehensive food database, with over half a million new and updated food logging options and barcodes to make your experience even better - An award-winning, battery-friendly pedometer to count your steps Our team of doctors, psychologists, nutritionists, and personal trainers have created a new course that takes the most effective behavior change research and techniques and delivers them to you in daily bite-size articles and interactive challenges to teach you the skills you need to improve your health. Sign up today to turn your healthy thoughts into healthy actions with Noom! If you subscribe to Noom through the web, you can get information about your subscription or cancel by sending a message to Concierge Eva or your Goal Specialist. If you subscribe through iTunes, the credit card associated with your iTunes account will be charged at the end of the 7-day trial period, and your subscription will automatically renew every 30 days thereafter unless you cancel at least 24 hours before the end of the current payment period. If you do not cancel, your account will be charged for renewal within 24 hours prior to the end of the current period, at a rate of $44.99 per month for our Healthy Weight Program or $89.99 per month for our Diabetes Prevention Program. If you purchase a subscription during the free trial period, any unused portion of the trial period will be forfeited. To manage your Noom subscription from iTunes: 1) On your iOS device, go to your device Settings and the ‘iTunes & App Stores’. 2) Tap on your Apple ID. 3) Tap to ‘View Apple ID’. (You may need to sign in or use Touch ID.) 4) Tap on ‘Subscriptions’. 5) Choose ‘Noom Coach: Healthy Weight Loss’. 6) Tap ‘Cancel Subscription’. For more information, please see our Terms and Conditions of Use: https://www.noom.com/terms-and-conditions-of-use/

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App Reviews

  • Don’t use; won’t refund you

    1
    By UnhappyCustomerLawyer
    I have been charged for use until September 2019($159) immediately after my 14 day trial ended. (That isn’t a year, BTW, it’s 9 months). No text notification or alert in the app of the end of the trial. They said I received an email about it, but can not find it. I do see the other emails re: beginning the 14 day trail and the fact that I have tried to cancel, but nothing about a $159 charge about to happen. The app is ok to use, not special or unique- not as good as weight watcher as for tracking/logging food and exercise; the “coach” or goal specialist is not that great either - might just be a system generated response with the picture of a person attached. Life got busy and I stopped using the app about 5 or 7 days before the end of the trail. Got no message from her trying to encourage me to come back. Now that I have paid for 9 months of use, but am not satisfied with the product, I “still have access to group and curriculum until the end of your billing cycle. If you’d like to continue working with your goal specialist, please respond to this message to let them know.” Well I have paid for it- I had better have access!!!! To ALL functions since you have charged me full price! Deceptive consumer practices don’t win customers and customer loyalty!
  • Terrible

    1
    By laurachiyo
    If I could give them 1 star I would. Terrible customer service. I missed the cancellation deadline by a day die to travel and was charged, no forgiveness when I reached out. The actual app and program are a racket.
  • Horrible experience

    1
    By wantinit
    The app was a huge disappointment. The activity tracked showed me as 0 steps on several days. While I would like to stay in bed some days, I would at least have to get up to get something to drink and go to the bathroom. It seemed that the "live" support was a bot. For instance, when I asked for a refund, my "live" consultant said to me to please send a message stating "cancel my subscription". I was very hopeful givin the commercials, but was sadly disappointed. Getting a refund was painful and I had to file a dispute with PayPal to get it.
  • Noom review

    3
    By Schase 88
    I’ve been unable to get the step counter to work via Noom or Via Heath App. My Health app is picking up info from Noom but Noom is not pulling from the Health App. I’ve contacted Noom and received no help The calorie tracking is helpful and easy Not sure how the “group” works and the health coach support is hit or miss. I’m not feeling like it’s worth the $
  • Scam

    1
    By smbonner
    Worst app and service ever. They charged me $129 without my consent. There is no way to cancel this. It’s not available in iTunes to cancel subscription and I still don’t know how to cancel it on the app or website. Don’t waste your time and money!!! I’m still waiting for my refund but all they do is refer you to their bs refund policy! 😡😡😡 Scam
  • 🏆🎖🥇Worth it!🥇🎖🏆

    5
    By Jennifab
    If you don’t have time to go somewhere to find a support community to help you in your weight loss battle, THIS is the plan for you! I work full time and work different hours daily so eating on the run is my life! Working through better choices is my need and this program meets that need 100%! You have a coach who guides your group of twenty or so people to think through and brainstorm ideas to eat and move better. You can be as involved or not as you want and it guides you to think about your choices. Your cheerleader is right there in your phone!!! You just pick up the app while you are eating on the run and just feel good about your choices! Jennifer T. Age 50
  • Stay far away from this developer

    1
    By Xcgsbbsjjsbevgekzjh
    They unethically took my money even though I cancelled before the end of the trial period. $140 stolen from my bank account. These people are thieves.
  • Not honest about charges refuse to refund

    1
    By D-Spat
    I’m extremely disappointed and frustrated with these subscription service that refuse to refund. It’s absolutely dishonest to reel people in with a free trial and then immediately charge you for a years worth of the services without letting you cancel. If your product is so good then run on that, don’t trick people into paying for a whole year subscription and refuse to refund them.
  • Do not join a trial!

    1
    By ashleyRI
    I downloaded the app and registered for the trial period. Which I was okay with paying the $14.00 trial for 14 days. I never opened the app after registering. I was surprised to see when Noom withdrew $138.00 from my account for a “subscription” I never wanted or agreed on. When I contacted the company and requested my return of services I never received, they said I should’ve withdrawn from services ahead of schedule and since I did not do so I would have to pay the full fee. Disgusted!
  • Buyer beware

    1
    By LMitnick
    I tried noom at the end of last year. The app was fine, coaches were responsive, just didn’t end up being for me. So before the end of my 3 month subscription I canceled my subscription in my Apple subscriptions and notified my coach of the cancellation. My coach obviously tried to sell me on keeping noom but I said no thank you and please cancel for me. I was told “ok, your subscription is terminated.” This week my cc was auto charged for another 3 months. Customer services said they could do anything about it but moving forward my subscription is now canceled. Sorry but this is unacceptable. If someone canceled on the subscription menu and notified the Company a full refund should be issued. Very sketchy.

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