By Mitsubishi Motors Corporation

  • App Category: Utilities
  • Release Date: 2018-02-13
  • Current Version: 1.12.2
  • Adult Rating: 4+
  • File Size: 91.19 MB
  • Developer: Mitsubishi Motors Corporation
  • Compatibility: Android, iOS 9.3
App Ratings: 2.5
Based on 29 Reviews


Mitsubishi Connect is an innovative platform of services available exclusively on the Eclipse Cross that provide vehicle owners with a safe, secure and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote door lock/unlock, climate control, horn, lights, vehicle settings, car finder, and parental controls. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages. Applicable Model: 2018 ECLIPSE CROSS * Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. For FAQs assistance contact:



App Reviews

  • Awful

    By Miki Starr
    The app is great in theory but fails in execution. When it does work it’s great. But it takes so long for the app to launch, it kicks you out often and makes you log in again, it frequently disconnects, and at times it just doesn’t work. Most recently I made 7 attempts and it just wouldn’t start. Prefer to go with a different brand for my remote start.
  • Poor quality app

    By P R Reina
    This app is slow to respond and times out. It takes way too many steps to start my car. I’ve had my car for 5 months and have problems since day one with this app. I would rather go back to a remote start key fob if this is ow this app will continue to work. HUGE disappointment.
  • Always fails

    By defensedrew
    Never works. Always fails. No matter what I do. I restarted the app, reinstalled it, tried from a different device, etc.
  • Invalid Vin

    By Melchad
    I have tried numerous times to set up my vehicle but it keeps telling me my VIN is invalid
  • Does not work

    By xXPerplextXx
    I’ve tried it in area with full cell signal on all carriers. Clear site to the sky and nothing “Remote lights to vehicle unable to be completed”. I called support got someone right away who was quick to blame iOS 12 and say “sorry you have to wait for the update”. Tried it on an iPhone running 11.3 same results. Look online after support mentioned a “web portal” to use the features, it must be hidden on the deep web or marianas cause I cannot find it. I found the “owners portal” but not anything close to the feature portal support spoke of or which has screenshot displayed on the Connect “media” page. This is disappointing. One star until I see it work at least once. I did not get the invalid VIN error like others, I verified my VIN while troubleshooting on my own.
  • Vin Number scan

    By ralja1968
    When I scan or manually input the vin number it says invalid
  • Invalid vin

    By Melmomel
    It doesn’t work. It says invalid vin all the time and my vehicle is new unused! You guys should really fix this.
  • Useful application

    By John aiu
    I really liked the animations used in the app.
  • Doesn’t work most of the time

    By emleb75
    Nice idea, but doesn’t start the car at least half of the time I’ve tried it. I wish I had a regular remote start.
  • Can’t use

    By bsjdudjf
    Every time I try to get it up and running it keeps saying enter code sent to your vehicle… Cannot find a code anywhere! Very frustrating! This is a service that I paid for with the new vehicle. Typical